Responsibilities:

• Register patients, explain payment schemes and charges, and provide information about the clinic's services
• Respond to inquiries from patients and the public both in person and over the phone
• Perform general administrative and counter-closing tasks at the end of the day according to standard procedures
• Deliver high-quality customer service to patients and visitors in a healthcare setting

Requirements:

• Minimum of O Level and above
• Able to multi-task and work in a fast-paced and dynamic environment
• Meticulous, caring, and adaptable to changing patient needs
• Preferably 2 years' experience in frontline customer service

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