Period: 1 year

Salary: 2,500 - $3,300 per month

Location: Stadium

Working hour: office hour

• Process and coordinate facility booking requests from organisations and stakeholders, ensuring proper allocation based on stakeholder tiering
• Generate and analyse data to support management's decision-making processes for facility allocation
• Prepare comprehensive presentation decks consolidating stakeholder requests and data for approval
• Manage customer enquiries regarding facilities allocation and resolve booking conflicts between stakeholders
• Monitor customer compliance with booking terms and conditions, including timely payment collection
• Maintain efficient mailbox management with prompt follow-up on booking requests
• Handle user feedback, queries, quotation requests, and complaints professionally
• Execute end-to-end booking processes, including payment collection and maintenance of accounting records in Microsoft Excel
• Support user administration and conduct system testing for the booking platform
• Develop and maintain Standard Operating Procedures (SOPs) for new processes

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Chee Yung Chen (Zack) - R23112910
ScienTec Consulting Pte Ltd - 11C5781