Client Relationship Manager - Sales (Consumer Goods , Manufacturing, Retails, Logistics )
COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD.
an hour ago
Posted datean hour ago
N/A
Minimum levelN/A
Client Relationship Manager, Product & Resources
Summary of Role
Role Responsibilities
Experience & Skills
Summary of Role
- As a Client Relationship Manager, you will be key contributors to growing business and managing customers of Cognizant.
- You will support the Client Partners and act as business owners for assigned accounts, managing the day-to-day activities and profitability of these accounts. You will proactively identify new and expansion opportunities and extend the existing agreements.
- You will work with delivery teams to maximize renewal business, optimizing the resource mix and navigating scope changes to ensure client expectations are met.
- The selected individual will work towards establishing a positive client experience through managed delivery excellence.
- This is a highly visible role, providing challenging and high growth opportunities. It will require a high amount of commitment, business acumen, leadership qualities and an inherent self-motivated attitude in order to perform well.
Role Responsibilities
- Serve as the primary management contact and client liaison as a trusted advisor with CXOs and other key stakeholders.
- Responsible for managing the accounts' P&Ls, business planning and budgeting
- Drive account mining / penetration strategies and actively manage pipeline for
growth and development of the accounts / portfolio. - Negotiate commercial terms of engagements.
- Manage client expectations, provide updates to the senior management, and participate in steering review meetings.
- Work with the delivery team and third-party vendors to ensure that project risks are minimized and project goals are met.
Experience & Skills
- 10+ years of experience in account management, domain consulting, business development activities in IT service industry with proven track record in managing global and local clients.
- Seasoned business development professional with excellent track record in managing, retaining and developing business
- Strong knowledge of ASEAN market across technology and business segments
- Having experience in Retail, Consumer Goods, Manufacturing and Logistics sectors will be a beneficial asset.
- Experience and knowledge in latest digital innovations and experience in selling transformational solutions
- Experience in an onsite / offshore model will be advantageous.
- Strategic thinking, confident and the ability to plan ahead and stay the course
- Proven track record of improving business performance and winning deals
- Experience navigating in a large organization and working in a multi-dimensional matrix
- Ability to work with multicultural and geographically distributed teams.
- Should be a team person and able to lead different teams to a common goal.
- Strong negotiation, communication and facilitation skills.
- Diligence and sound work ethics are highly valued.
JOB SUMMARY
Client Relationship Manager - Sales (Consumer Goods , Manufacturing, Retails, Logistics )
COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD.
Singapore
an hour ago
N/A
Full-time
Client Relationship Manager - Sales (Consumer Goods , Manufacturing, Retails, Logistics )