• Account holder and shall function as one of the contact window for respective assigned customers

• Receives and performs document screening on receipt of Purchase Order

• Order processing including, but not limited to, managing customer inquiries, confirming orders, and tracking order fulfilment

• Coordinate with logistics, warehouse, transportation, and customer service

• Continuous monitoring and follow up on order status, and shipment dates ensuring timely delivery

• Expedite shipments as required to meet delivery deadline

• Works cohesively as a team and with various departments to achieve monthly sales target and resolve customer issues

• Any other ad-hoc duties as and when assigned