CUSTOMER SERVICE
PREMPLAS TECHNOLOGIES PTE. LTD.
12 days ago
Posted date12 days ago
N/A
Minimum levelN/A
- Providing introductory information to prospective and new customers
- Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
- Following up with clients or customers by phone or email to check that they're still satisfied with their purchases
- Letting patrons know about additional products or services that might benefit them
- Determining the quickest, most effective ways to answer a client's or customer's questions
- Escalating queries and concerns, when necessary
- Troubleshooting common issues with products or services
- Working with a team of CSRs and other departments to find appropriate solutions to problems
- Possess valid Class 3 driving licence
JOB SUMMARY
CUSTOMER SERVICE
PREMPLAS TECHNOLOGIES PTE. LTD.
Singapore
12 days ago
N/A
Full-time
CUSTOMER SERVICE