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CUSTOMER SERVICE OFFICER


HA HA BIN UNLIMITED
7 days ago
Posted date
7 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
Responsibilities:
  • To achieve SPC part sales goals in order to fulfil business needs and support company growth.
  • Familiar with the roles and responsibilities of customer service coordinator roles for order desk.
  • Enhancement of spare parts from quotation to ordering and shipment in terms of price, response and lead time.
  • Assist in spare parts pricing management and to provide weekly / monthly quotation, purchasing, sales and shipment report.
  • Perform accurate update of parts in / out of system and to ensure safety stock availability.
  • Filing and documentation of all spare parts sales related in terms of ISO management.
  • Co-ordinating with Finance in terms of payment, shipment and PGI related.
  • Share knowledge with relevant people to help create a knowledge bank and learning organization.
  • Mentoring and guide junior service coordinators.

Requirements:
  • Minimum 3 years of working experience with data entry, order processing related skills.
  • Proficient in computer literate and administrative skills.
  • Fast learner and agile, able to adapt to dynamic work environment.
  • Able to work independently and self-motivated.
  • SAP system knowledge will be considered for top priority.
  • Able to understand technical drawing and specification will be added advantage
  • Able to work in a fast paced and challenging environment.
  • Fluent in English and knowledge of Chinese will be an added advantage.
  • Good and effective communication skills.
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JOB SUMMARY
CUSTOMER SERVICE OFFICER
HA HA BIN UNLIMITED
Singapore
7 days ago
N/A
Full-time

CUSTOMER SERVICE OFFICER