Customer Service Executive
4 days to apply
TIMES PUBLISHING LIMITED
a month ago
Posted datea month ago
N/A
Minimum levelN/A
Job Description
Pre-requisite
- Process customer orders/returns, handle customer web portal / e-portal.
- Liaise & co-ordinate with customers / sales & marketing / warehouse on order fulfilment and issues relating to orders / returns.
- Attend to customers' enquiries on telephone and emails.
- Liaise & co-ordinate with suppliers / freight forwarders, product managers and warehouse to track shipments and on issues relating to incoming shipments.
- Provide reports and administrative support as necessary or upon request.
Pre-requisite
- Minimum 'O' level and above.
- Preference with minimum 2 years of working experience . Experience in customer support capacity will be an added advantage.
- Patient, responsible, meticulous with positive attitude.
- Team player with good interpersonal communication and problem-solving skills.
- Ability to multi-task and deliver within required deadlines.
- Proficient in computer skills including Microsoft office
JOB SUMMARY
Customer Service Executive
TIMES PUBLISHING LIMITED
Singapore
a month ago
N/A
Full-time
Customer Service Executive
4 days to apply