Roles & Responsibilities

• Handle export shipment bookings and documentation through to file closing efficiently.
• Manage shipments smoothly, including document processing, manifest preparation, pre-alerts, invoicing, and cost tracking.
• Respond to customer enquiries promptly and professionally.
• Ensure all processes comply with internal guidelines and external regulations.
• Maintain accurate and timely system updates.
• Understand customer needs and provide solutions to ensure satisfaction.
• Take on additional tasks as needed to support the team

Competency Requirements

• Minimum GCE "N" Level qualification.
• At least 2 years of relevant experience in the freight forwarding industry.
• Strong knowledge of ocean shipping requirements and procedures.
• Strong communication skills-able to convey information clearly and tactfully with both customers and vendors.
• Singapore citizen or SPR only.

Why Join Us?

We value teamwork, efficiency, and a positive attitude. If you're someone who enjoys keeping operations running smoothly and building great customer relationships, we'd love to hear from you!