We are looking for a motivated and detail-oriented CRM System Analyst to support the configuration, management, and optimisation of CRM and related technologies.

• Working Hours: Mon-Fri
• Working Location: Jurong West
• Salary Package: Up to $7,000 (basic)
• Job Type: Contract (Renewable)

Key Responsibilities

• System Configuration & Management: Maintain and customise in-house CRM systems
• CRM & Tech Support: Provide support for CRM and related systems-configuration, troubleshooting, and post-implementation support.
• Data Management: Handle data imports/exports, cleansing, and integration with existing systems
• Reporting & Analytics: Build queries, dashboards, and reports to monitor KPIs and support decision-making.
• Communications & Events: Manage multi-channel communications, design personalised templates, and support event messaging/scheduling.
• User Support & Collaboration: Translate user needs into technical solutions, provide training/documentation, troubleshoot issues, and act as the main contact with Technolutions.

Qualifications

• Bachelor's degree in IT, Computer Science, Business, or related fields.
• Basic knowledge of HTML, CSS, relational databases, or interest in learning.
• Strong problem-solving skills, proactive mindset, and excellent communication & teamwork abilities.

Why Join Us?

• Opportunity to grow your career in CRM systems and higher education technology.
• Exposure to cross-functional collaboration with academic and administrative teams.
• Supportive environment that encourages learning, creativity, and innovation.

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Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781