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Customer Service Executive (Marine & Logistics)


WORKLE PTE. LTD.
7 hours ago
Posted date
7 hours ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
Job Duties:
  • Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
  • To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
  • Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
  • Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
  • Coordination with booking agents or ship operators for status of supply schedule / vessel loading
  • Collaborate closely with the planner to ensure timely supply and coordination
  • Tally overall order received at the end of day to ensure all order is not missed out
  • Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
  • Closing of job orders for billing once job is completed
  • Handle customer complaints, provide appropriate solution and alternatives
  • Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction

Requirement:
  • GCE N Level, GCE O Level or Professional Certificate
  • 2 - 3 years' experience in Logistic Operations


EA License No: 19C9611

EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)
Related tags
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JOB SUMMARY
Customer Service Executive (Marine & Logistics)
WORKLE PTE. LTD.
Singapore
7 hours ago
N/A
Full-time

Customer Service Executive (Marine & Logistics)