Benefits:

• Basic Salary: $2,500 - $3,500
• AWS & Variable Bonus
• Good career progressions
• Convenient Location: East Region

Job Responsibilities:

• Handle customer enquiries regarding import/export shipments
• Arrange and coordinate shipment bookings with carriers, airlines, and vendors
• Work closely with internal and external parties on import/export coordination
• Monitor shipment status, proactively follow up on urgent shipments, and update customers on delays/issues
• Liaise with Warehouse, Operations, Billing, and Sales teams for smooth workflow
• Manage shipment schedules and keep customers informed of delivery status
• Coordinate with internal teams (operations, customs clearance) to ensure timely deliveries
• Handle documentation, filing, and data entry in the system
• Manage billing processes and resolve customer billing disputes
• Perform other ad-hoc duties assigned by immediate superior

Job Requirements:

• Prior customer service experience in logistics/ airfreight industry preferred
• Strong communication skills for interaction with both internal and external stakeholders
• Proficiency in Microsoft Office applications

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)