Location: South

Working hours: 8.30 am - 6pm (onsite)

Salary: Up to 3,500 (AWS)

Employment Type: Contract

We are seeking a dedicated IT Support Specialist to join our team and ensure seamless technology operations across our organisation.

This role combines technical expertise with excellent customer service skills to support end-users and maintain critical IT infrastructure across multiple locations.

Responsibilities:

• Maintain and support end-user devices and network (LAN/WiFi) across multiple locations.
• Monitor and manage server operations to ensure smooth performance.
• Administer anti-virus systems (Trend Micro, Apex One Office Scan).
• Apply security patches and updates for Windows, Intel drivers, and applications.
• Provide helpdesk support via email, hotline, walk-ins, onsite, and remote assistance.
• Log and resolve support requests using the ITSM platform.
• Manage Windows 11 and other OS systems, including imaging, deployment, and troubleshooting.
• Support hardware and software setup, configuration, and issue resolution.
• Maintain IT asset records, tagging, and disposal.
• Coordinate with vendors for system setup, repairs, and maintenance.
• Prepare technical documentation, user guides, and reports.
• Configure and support online video conferencing systems.
• Perform ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in IT, Computer Science, or related field.
• 2-3 years of IT support/helpdesk experience.
• Strong knowledge of Windows OS (Windows 11 preferred).
• Experience in network troubleshooting (LAN/WiFi).

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This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - R25127375

ScienTec Consulting Pte Ltd - 11C5781