• Working Hours: Monday to Friday; 8.30am-5.30pm
• Location: 5 mins walk from Tai Seng MRT station

We are looking for a Customer Service Admin to join the operations team and play a vital role in ensuring smooth delivery experiences from order to invoice. You will act as the key liaison between customers and internal departments, coordinating logistics while maintaining top-tier service and accurate admin processes.

What You’ll Be Doing:

• Coordinate incoming customer requests via calls, emails, and faxes professionally
• Plan and schedule daily deliveries and collections for optimal efficiency
• Process sales orders, delivery notes, quotations, invoices, and billing documents
• Track backorders, service requests, and contract fulfillment timelines
• Monitor outstanding payments and follow up with key clients
• Collaborate across departments (Warehouse, Sales, Finance, Ops) to resolve issues
• Maintain accurate digital records through scanning and proper documentation
• Support overall team needs with general administrative duties

What We’re Looking For:

• Minimum Diploma in any discipline
• Strong in Microsoft Office, especially Excel
• Prior experience in customer service or logistics admin is advantageous

Ready to contribute? Email your resume in MS Word format to megan.mei@celecti.com.sg.

Megan Tan Mei En (Ms.)
Talent Acquisition Consultant
CEI Reg. No.: R25156973
Contact No.: +65 96697956
Celecti Pte Ltd
EA Licence: 16C8045