Working Hours: Monday - Friday (8.30am - 5.45pm)

Working Location: West

Salary Package: Up to $7,000

Employment Type: Contract

The position involves configuring, supporting, and maintaining our Technolutions Slate platform, which plays a critical role in the student admissions process. The successful candidate will ensure system stability, optimise data integrity, develop reports, and provide technical support across departments.

Key Responsibilities

• System Configuration and Management: Assist in maintaining and customising the Slate database, including designing and updating application forms, automations, and portals for applicants and staff to ensure a seamless user experience.
• Support for CRM & Other Technologies: Support CRM and related technological systems as needed, including helping with configuration, troubleshooting, and system implementation after the initial Slate setup.
• Data Management: Support data imports, exports, cleansing, and ensure smooth integration with campus systems such as the Student Information System (SIS) and NTU payment gateway.
• Reporting and Analytics: Help develop queries, dashboards, and scheduled reports to provide insights for decision-making and monitor key performance metrics.
• Communications and Events: Assist in managing multi-channel communications, creating personalised templates, and coordinating event messaging and scheduling.
• User Support and Collaboration: Work with stakeholders to understand their needs, translate requirements into technical solutions, support user training, develop documentation, and troubleshoot technical issues-serving as the primary support contact with Technolutions.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Business, or related fields.
• Open to fresh graduates or early-career professionals with a strong willingness to learn, or those with up to 2 years of relevant experience.
• Basic understanding of Slate modules such as Applications, Reader, Deliver, Portals, Rules, and Querying (training will be provided if needed).
• Ability to manage data imports/exports, ensure data quality, and support system integrations.
• Basic knowledge of HTML, CSS, relational databases, or a keen interest in developing these skills.
• Strong problem-solving skills, a proactive attitude, and excellent teamwork and communication skills.

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Wong Siew Ting (Maeve) - R25127375

ScienTec Consulting Pte Ltd - 11C5781