Customer Service & Ticketing Executive
Nicoll Highway
Monday - Friday, Saturday (Half Day)
⏰ 9am - 5pm, 9am - 12pm
⭐️ Yearly Free Air Ticket Benefit

Responsibilities

• Manage customer bookings, walk-ins, and the full ticketing process.
• Handle reservations, amendments, cancellations, and mileage redemptions.
• Assist customers, travel agents, and corporate clients via phone/email.
• Maintain customer profiles and frequent flyer accounts.
• Share promotions and assist with programme forms/materials.
• Resolve customer feedback and complaints with backend support.
• Coordinate ticket handling logistics and related events.
• Support strategic planning, sales leads, and process improvements.
• Stay updated on airline and industry requirements.
• Perform other duties to support smooth operations

Requirements

• Good communication and problem-solving skills
• Proficient in MS Office and reservation/ticketing systems
• Strong attention to detail

Click on the Apply Button and we will be reaching out to you
Randy Lee R1878689 | One Vogue Pte Ltd 19C9629