Jewellery Artisan & Customer Experience Specialist
APART.SG
8 days ago
Posted date8 days ago
N/A
Minimum levelN/A
Company: Apart.sg & Together Diamonds
Join a purpose-driven team that creates meaningful keepsake jewellery and personalised diamonds to celebrate love, life, and legacy. We're looking for someone seeking a meaninful job. A compassionate, hands-on individual who can guide customers through emotional moments, craft simple yet thoughtful pieces, and help grow our customer base.
Why You'll Love Working With Us
Pros ✅
Cons ❌
Your Role Includes Two Unique Brands:
At Apart.sg - Keepsake Jewellery
At Together Diamonds - Personalised Diamonds
You Are Someone Who...
Working Hours:
Sunday and Mondays: Off
Tuesdays to Fridays: 9.30am-8pm
Saturdays: 9.30am-5pm
Why Join Us?
We don't just sell jewellery - we help people honour the ones they love most. Whether crafting a keepsake with a pet's fur or guiding someone through their first diamond purchase, your work will be filled with purpose, beauty, and genuine connection.
Join a purpose-driven team that creates meaningful keepsake jewellery and personalised diamonds to celebrate love, life, and legacy. We're looking for someone seeking a meaninful job. A compassionate, hands-on individual who can guide customers through emotional moments, craft simple yet thoughtful pieces, and help grow our customer base.
Why You'll Love Working With Us
Pros ✅
- Low-stress, supportive environment
- Easy-to-hit bonus schemes on top of your pay
- Small team = less office politics, more independence
- Meaningful work - every piece you create holds deep emotional value for our customers
Cons ❌
- You'll often be working alone, so this role suits independent and self-motivated individuals
Your Role Includes Two Unique Brands:
At Apart.sg - Keepsake Jewellery
- Craft with Care: Handmake meaningful jewellery using materials like hair, fur, or ashes, honouring the lives and bonds that matter most (we will teach you how make it. No experiene needed).
- Customer Appointments: Gently guide clients through the bespoke process in our studio, with empathy and attentiveness.
- Sales with Sensitivity: Help customers select keepsakes that reflect their memories and stories - many will be emotional moments.
- Maintain the Store: Keep our studio inviting, clean, and peaceful - a safe space for reflection and connection.
- Lead Generation & Follow-Up: Reach out to potential clients and follow up with existing leads to offer guidance and encourage bookings or orders.
At Together Diamonds - Personalised Diamonds
- Sales Consultant (No Crafting Needed): Explain and sell custom lab-grown diamonds made from hair or fur - ideal for engagements, anniversaries, or pet lovers.
- Product Education: Help customers understand the diamond-making process and how it celebrates life's bonds.
- Customer Service: Follow up with inquiries, handle consultations, and assist in finalising purchases.
- Build Relationships: Be proactive in responding to leads and gently guiding them toward booking a diamond consultation.
You Are Someone Who...
- Well spoken English
- Enjoys working independantly
- Is finding a meaningful career
- Has a warm, sincere, and empathetic nature
- Wants to help others during difficult times
- Feels comfortable speaking with customers in sensitive situations
- Enjoys hands-on creative work and learning new crafts
- Can balance both crafting and front-of-house duties
- Is self-motivated, organised, and has a sharp eye for detail
- (Bonus) Has retail, design, or jewellery experience
Working Hours:
Sunday and Mondays: Off
Tuesdays to Fridays: 9.30am-8pm
Saturdays: 9.30am-5pm
Why Join Us?
We don't just sell jewellery - we help people honour the ones they love most. Whether crafting a keepsake with a pet's fur or guiding someone through their first diamond purchase, your work will be filled with purpose, beauty, and genuine connection.
JOB SUMMARY
Jewellery Artisan & Customer Experience Specialist
APART.SG
Singapore
8 days ago
N/A
Full-time
Jewellery Artisan & Customer Experience Specialist