Customer Service Administrator (1-Year Contract)
JTRON (SAP) PTE. LTD.
16 days ago
Posted date16 days ago
N/A
Minimum levelN/A
Job Description
Qualifications
- The focal point for external customers & business partners in Asia on quotations, order acceptance, order fulfilment, part returns management & collections follow-up.
- To respond to quotation requests & ensure that pricing, discounts, terms & conditions comply with company policies.
- To ensure that business controls are in place for order entry & compliance of order acceptance with corporate marketing policies.
- To communicate & negotiate with external customers & divisions on products delivery dates.
- To pro-actively monitor exception orders & ensure appropriate contingent actions are taken to meet delivery schedule
- To implement key processes in Customer Services & be pro-active in initiating & leading projects to improve & streamline order management tasks.
- Order management - closing of orders and invoicing.
Qualifications
- Min. Diploma in Business Administration or a related discipline, or its equivalent.
- Candidates without experience are welcome to apply. Minimum 1 year of call centre/customer service experience will be an added advantage.
- Good interpersonal & customer handling skills.
- Good spoken & written English & Mandarin (communication with Chinese customers)
- Good communication skills & telephone techniques.
- Analytical mind with good organisational & planning skills.
- Working location: Ang Mo Kio
- Working hrs: 9.00 am to 6.00 pm (5-days work week)
JOB SUMMARY
Customer Service Administrator (1-Year Contract)
JTRON (SAP) PTE. LTD.
Singapore
16 days ago
N/A
Contract / Freelance / Self-employed
Customer Service Administrator (1-Year Contract)