Summary:

• 5.5-day work week
• Location: Admiralty
• Friendly and supportive HR team
• Positive and collaborative work environment

Job Responsibilities:

• Support customers with placing, modifying, and tracking grocery orders through phone, email, and chat.
• Address inquiries related to product availability, pricing, promotions, and delivery timelines.
• Provide timely and accurate updates on order status, returns, and store policies.
• Resolve customer complaints professionally to ensure satisfaction and service recovery.
• Coordinate with logistics and inventory teams to ensure accurate and prompt order fulfillment.
• Maintain a friendly and service-oriented approach in all customer interactions.
• Record customer feedback and service issues to support continuous improvement.
• Stay informed on current product offerings, promotions, and procedures.
• Generate invoices for incoming customer orders.

Job Requirements:

• GCE 'N' / 'O' Level or Diploma in any field
• 1-2 years of experience in admin, receptionist, or customer service roles
• Fast learner with a positive working attitude

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Loo Jenn Yi (R25127106)