Customer Relationship Executive
GREAT EAST ENTERPRISE PTE LTD
2 days ago
Posted date2 days ago
N/A
Minimum levelN/A
Key Responsibilities:
Job Requirements:
- Work closely with the Business Development Manager to deliver excellent service to our clients.
- Build and maintain strong relationships with existing clients particularly new clients, to enhance customer satisfaction and strengthen the company's reputation.
- Collaborate with the marketing team to contribute ideas and support new marketing initiatives to grow the business.
- Handle day-to-day customer support activities and respond promptly to customer inquiries, especially during the onboarding process.
- Provide ongoing support and coordination with the operations team to ensure a smooth customer experience.
- Perform any other duties as assigned by the management team from time to time.
Job Requirements:
- Minimum a Diploma in Business, Finance, Accounting, or a related field.
- Proficient in accurate numerical calculations and basic mathematical skills.
- Bilingual proficiency in English and Mandarin to liaise with Mandarin-speaking associates
- 2 to 3 years of relevant experience in a similar role. Experience in the financial services or related industries will be an advantage.
- Strong communication and interpersonal skills, with the ability to build rapport with clients and effectively present company products.
- Self-motivated, proactive, and able to work independently with minimal supervision.
- Proactive and able to be independent to perform jobs with minimum supervision.
JOB SUMMARY
Customer Relationship Executive
GREAT EAST ENTERPRISE PTE LTD
Singapore
2 days ago
N/A
Full-time
Customer Relationship Executive