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Customer Service Executive (Penjuru) - SS10


THE SUPREME HR ADVISORY PTE. LTD.
3 days ago
Posted date
3 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
Customer Service Executive
  • Location: Penjuru
  • Salary: $2800 - $3100
  • Working days: Monday - Friday
  • Working hours: 8:30am - 5:00pm

Responsibilities
  • Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
  • To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
  • Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
  • Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
  • Coordination with booking agents or ship operators for status of supply schedule / vessel loading
  • Collaborate closely with the planner to ensure timely supply and coordination
  • Tally overall order received at the end of day to ensure all order is not missed out
  • Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
  • Closing of job orders for billing once job is completed
  • Handle customer complaints, provide appropriate solution and alternatives
  • Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction
  • Other Duties as assigned

Job Requirements:
  • 2 - 3 years' experience in Logistic Operations
  • Proficient in Microsoft Office

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R24124745
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JOB SUMMARY
Customer Service Executive (Penjuru) - SS10
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
3 days ago
N/A
Full-time

Customer Service Executive (Penjuru) - SS10