Location: Ubi Ave 1

Working Hours: Monday to Friday, 8:30 am – 6.00 pm

Salary: up to $3400 basic + PB (Avg. 2 months)

Requirements

• More than 3 years of working experience
• Background from either telco or FMCG experience will be advantages 
• Tech savvy individual who can engage customers through digital platforms will be an advantage

Job Duties:

• Partner with Sales Operation team to handle the after-sales promotion order fulfilment support from customers, such as admin duties and liaise with customers if required 
• Daily extraction & checking of order status in system to ensure timely rectification of issues which may result in failed installations.
• Raise incidents/requests to fail orders & ensure re-provisioning of orders by the partners or internal stakeholders and ensure closure of the customers’ new sales orders.
• Support checking of activity number (system) and provide to Partners for re-scheduling of appointments for customers.
• Liaise with Marketing & partners to ensure delivery of premiums to customers.
• Engage customers on digital platforms (such as telegram)
• Daily distribution of leads from system to partners
• Monitor and work with Marketing/Marcom to ensure new listing are updated in website.

Singaporean Only. Only shortlisted candidates are notified.