Customer Relations Executive (Up to $5000/ Healthcare/ 5.5 days retail hours) #HGN
16 days ago
Posted date16 days ago
Jobscope
- Perform front desk duties like Walk-Ins, answering treatment inquires, answering phone calls.
- Able to understand customers aesthetic requests and book appointments accordingly
- Ensure customers inquires and/or complaints are handled in a timely manner
- Effectively communicate with the team and doctors to ensure maximum client satisfaction in terms of needs and service
- Maximise sales opportunities wherever : Promote products, tell about latest treatments, showcase doctors.
- Follow up on clients on post procedure, treatment progress and following appointment/s for next treatment or review (continuity of business)
- Equip oneself with Customer handling : Provide professional customer service, possible treatment recommendation, Skincare knowledge)
- Perform reception and administrative duties as required. POS, day to day closing)
- Work together with the marketing team to further understand the make-up of our customers
Job requirements
- Min N/O/A level
- Customer service experience and background preferred
All Interested candidates are invited to email your resume in MS Word format to:
nerissa.goh@recruitexpress.com.sg
Please include your full working experience, education background, notice period, expected salary.
Nerissa Goh Jia Ying (R21103899)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
Recruiter's ref code: #HGN
We regret to inform that only suitable candidates will be shortlisted for an interview.
JOB SUMMARY
Customer Relations Executive (Up to $5000/ Healthcare/ 5.5 days retail hours) #HGN
Singapore
16 days ago
Senior
Full-time