Front Office Manager
1 day to apply
RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD.
a month ago
Posted datea month ago
N/A
Minimum levelN/A
Job Responsibilities:
Job Requirements:
Benefits:
- Oversee all front office operations to ensure smooth and efficient service.
- Able to lead and train the front office team to maintain high service standards.
- Able to handle guest complaints and special requests to ensure guest satisfaction.
- Create staff duty rosters and ensure adequate manpower coverage.
- Able to coordinate communication and cooperation with other departments (e.g., Housekeeping, Maintenance).
- You need to monitor check-in and check-out procedures for accuracy and efficiency.
- Develop, implement, and enforce standard operating procedures (SOPs).
- Able to manage room inventory and implement yield/revenue strategies.
- You need to prepare regular operational reports and performance analyses.
- Ensure overall guest experience aligns with the hotel's quality and service expectations.
Job Requirements:
- Fluent in both English and Chinese
- You must have a minimum 3 to 5 years of relevant experience.
Benefits:
- Leave entitlements: 10 days of annual leave, 1 day of birthday leave, medical leave (MC) and childcare leave (CCL) follow MOM regulations
- Medical benefits: Up to SGD 300 per year, applicable to general practitioners, TCM (Traditional Chinese Medicine), and dental services in Singapore
JOB SUMMARY
Front Office Manager
RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD.
Singapore
a month ago
N/A
Full-time
Front Office Manager
1 day to apply