Position Title: Clinic Executive
Employment Type: Full-Time
Location: Bedok, Singapore
Salary Range: $2,100 - $5,000 per month (commensurate with experience)

About the Role

We are hiring a friendly and dependable Front Desk / Patient Service Associate to join the Healthy Heart TCM team. As the first point of contact for patients, you'll ensure a smooth clinic experience-from registration to check-out-while supporting day-to-day operations.

This position is ideal for someone who is service-minded, bilingual in English and Mandarin, and comfortable working in a fast-paced healthcare environment. While experience is preferred, we welcome those who are eager to learn and grow with us.

Key Responsibilities

• Greet and register patients, manage appointments, and handle walk-ins
• Respond to patient inquiries via phone, WhatsApp, and in person
• Collect payments, issue receipts, and manage basic cashiering tasks
• Maintain accurate patient records using the clinic system
• Assist the physician in non-clinical duties such as preparing treatment rooms and organizing materials
• Support patients with general information on clinic services and herbal prescriptions
• Keep the reception area clean, organized, and patient-ready
• Assist with medication packing and simple stock management
• Handle any additional tasks as assigned by supervisors or practitioners

Requirements

• Prior clinic or front desk experience is an advantage, but not required
• Bilingual in English and Mandarin (to communicate effectively with Mandarin-speaking patients)
• Good communication and interpersonal skills
• Basic computer literacy and willingness to learn clinic software
• Reliable, responsible, and able to multitask in a busy environment
• Interest in TCM or wellness care is a plus
• Friendly and patient-focused with a positive team attitude

Benefits

• Competitive salary up to $5,000 per month
• Opportunities for professional development and continuous learning
• Supportive and collaborative working environment
• Complimentary medical benefits and staff discounts on treatments and health products
• Assistance with work pass applications for eligible candidates

How to Apply

Interested applicants may email their resume to drXu@healthyheart.sg or WhatsApp +65 84676819. Please indicate "Front Desk / Patient Service Associate Application" in your message.

Only shortlisted candidates will be contacted for an interview.

Join us and help make natural, holistic healthcare accessible and welcoming to all.