The incumbent is to ensure timely completion of medical reports and the medical information is released in accordance with the hospital policy.

Duties And Responsibilities:

• Provide operational support in the assigned MRO function
• Ensure all medical records are managed under strictest confidentiality and security.
• Register and process medical report requests, including cashier function for medical report payment.
• Handle all email, phone and mail enquiries pertaining to medical reports.
• Follow-up with doctors on incomplete medical report requests.
• Manage and resolve urgent and/or difficult cases to ensure that medical reports reach requestor within the stipulated timeline.
• Retrieve medical records to facilitate report writing and/or records duplication requests from law firms and government agencies.
• Conduct quality check on medical report before release.
• Any adhoc assignment as assigned by the supervisor.

Requirements

• Possesses minimally a Diploma education qualification
• Proficient in the use of Microsoft Office like Excel and Word to assist in the management of the department's data.
• Experience in hospital operations will be advantageous.
• Able to work in fast-paced environment.
• Good communication, interpersonal skills.
• Service oriented and customer focused.
• Meticulous, organized with positive working attitude, team player and willing to learn.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON. Alternatively, you may send your application and resume in MS Words format to kiranjeet@mci.com.sg

**We regret to inform that only shortlisted candidates would be notified.

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Kiranjeet Kaur Gill
Registration Number: R25129769
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)