Assistant Manager HRIS

The Job

We are seeking a motivated and detail-oriented Assistant Manager, HRIS to support the successful implementation and operationalisation of a new Human Capital Management System (HCMS). Reporting to the Senior Manager, HRIS, you will assist in coordinating key project activities, managing day-to-day configurations, supporting testing and change management efforts, and ensuring data integrity and user satisfaction across various stakeholders.

You will play a vital supporting role in HR technology transformation, working closely with HR Business Units, Group IT, external vendors, and users across the organisation.

Job Description

1. Project Management & Implementation Support

• Assist in managing the end-to-end implementation of SuccessFactors modules, including coordination, testing, and go-live support.
• Liaise with internal stakeholders and external vendors to gather and analyse business requirements for new features, enhancements, and upgrades.
• Support User Acceptance Testing (UAT) efforts by preparing test cases, capturing user feedback, and working with IT/vendors on issue resolution.
• Coordinate and monitor project timelines, deliverables, and milestones in alignment with project goals.
• Participate in continuous improvement projects, identifying opportunities for HR process automation and system optimisation.
• Stay informed of emerging HRIS trends and technologies to propose improvements.
• Assist in facilitating change management and user training during project rollouts.

2. HRIS System Operations & Support

• Manage and maintain SuccessFactors modules, including configuration, optimisation, and ensuring smooth operations across modules.
• Oversee the configuration, optimization, and ongoing maintenance of SuccessFactors modules to ensure it meets the growing needs of the organization.
• Maintain workflow groups, dynamic roles, and administer routing/view/send-back rights.
• Manage data upload templates, ensuring correct mapping between systems and smooth data transfers.
• Provides support HR in troubleshooting any staff data issue, or other system updates in SAP or Employee Self-Service System.
• Collaborate with Group IT on system updates, patches, and enhancements ensuring system performance and alignment with business requirements.
• Evaluate and implement tools and processes that maintain or improve data integrity.
• Develop and maintain system documentation, including user manuals, SOPs, and best practices o ensure efficient use and reference for SuccessFactors.
• Identifying opportunities for automation within all aspects of HR processes.

3. Data Management & Reporting

• Conduct regular data audits and validations to ensure accuracy, compliance, and alignment with HR policies and regulations.
• Design and deliver standard and ad-hoc HR reports, dashboards, and data extracts to support internal and external reporting needs.
• Report Development and Generation: Design, create and deliver both standard and ad-hoc reports to support various HR functions, providing insights for decision-making and strategic planning.
• Provide input to strengthen data analytics capabilities for HR strategic decision-making.

Job Requirements

1. Bachelor's degree in information technology
2. Three years relevant working experience in SAP ECC6 and Success factors
3. Good HR knowledge and experience in HRIS system and function
4. Meticulous with an eye for detail
5. Proficient in MS 365 Office applications (Word, PowerPoint, Excel, Outlook, etc)
6. Familiarity with HR processes, data standards, and compliance requirements in a corporate or regional setting.
7. Strong analytical skills, adaptable, meticulous and organised
8. Good business and people acumen with ability to frame HR initiatives and expertise
9. Strong communication skills (both written and verbal) to build and maintain effective interpersonal relationships at all levels
10. Ability to work under pressure, meet deadlines and drive projects to completion
11. Well-developed prioritisation, time management, and multi-tasking skills
12. Self-initiated, able to work independently and collaboratively
13. Ability to handle sensitive matters with tact and discretion, while building trust and upholding confidentiality