Job Description:
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Process orders and coordinate schedules while ensuring accuracy and adherence to company policies
• Identify and escalate complex issues to appropriate departments for resolution
• Maintain up-to-date knowledge of products, services, and company policies

Job Requirements:

• GCE N, O, A level | Polytechnic | ITE graduate

• Self-motivation and good interpersonal communication skills.

• Minimum 1 year of experience in a customer service role.

Other Details:

Working hours: Monday to Friday (9am-6pm), Saturday (9am-1pm)

Salary based on experience + Performance Bonus