Position Summary

This position is responsible for supervising an operations team in managing warehouse operations and activities.

Responsibilities

Primary Responsibilities

• \tAssist the Operations Manager in managing and coordinating the day-to-day activities of the warehouse operations.

• \tLead the team to achieve the department's KPI goals.

• \tPrepare, maintain, and update documentation of processes to meet accounts requirement and changes in customer requirements.

• \tTo ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.

• \tEnsure timely processing of all inbound and outbound activities.

• \tEnsures the highest degree of efficiency is maintained at all times.

• \tSupervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.

• \tSupervise the distribution flow, and the transportation activities within the company's managed warehouse.

• \tProvide on-the-job training to warehouse staff.

• \tPerform inventory reconciliation on stock discrepancy.

• \tEnsure timely updating of WMS on stocks return and follow-up system updates of closeout items.

• \tManage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.

• \tHighlight to Operations Manager for any irregularity in the warehouse.

• \tEnsure warehouse operations safety and security.

• \tAssist the Operations Manager in implementation of work improvement projects.

• \tCommunicates with customer on operations and service issues.

• \tMaintain complete visibility of all current and cargo movements.

• \tParticipate in customer meetings and manage transportation service providers.

• \tEvaluate service levels, review processes and procedures, identify areas for improvement, and establish and execute action plans.

• \tProvide training, coaching, and support to assigned personnel to enable them to effectively perform their jobs.

• \tMonitor and track all warehouse, transportation and administrative costs associated with their assigned responsibilities.

Qualifications Summary

Experience:

• \tThis position requires 6 years working experience with minimum 5 years of relevant experience in warehouse operations with at least 3 years in supervisory position.

Education:

• \tDiploma or above in Logistics Management or equivalent

Skills:

• \tStrong organizational and time management skills

• \tExcellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports

• \tGood understanding of Customer requirements for business account

• \tProficient in MS Word, Excel, PowerPoint, Outlook etc

• \tGood leadership skills

• \tAble to use systematic approach in decision-making.

• \tExhibit good judgment and understanding of issues

• \tGood working knowledge of the following operations areas - distribution, manufacturing,

• \tinventory planning, network analysis, materials management.

• \tGood Interpersonal skills

• \tGood Communication skills

• \tProven transportation /logistics / supply chain management knowledge

• \tGood customer relationship management skills

• \tGood written and oral communications skills

• \tProven experience in Warehouse operations

Working hours:

Mon to Fri, 8:30am to 6pm