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Job Description

Reporting to the Human Resources Lead, the role includes:

• Oversees end-to-end recruitment process, including job postings, screening, interviews, selection and on-boarding logistics
• Advise and coach managers and staff on performance goal setting and appraisal best practices, aligned with organizational frameworks and KPIs.
• Support calibration and managing staff performance reviews at Faculty level
• Oversee timely execution of HR operations, including contract management, onboarding/offboarding,
• Maintain and improve HR workflows, processes, and shared document repositories.
• Identify areas for improvement and implement automation or digital tools to enhance service delivery and reduce manual effort.
• Ensure the accuracy, confidentiality, and compliance of employee records in accordance with institutional policies and data protection regulations.
• Ensure timely processing of appointments, onboarding, and offboarding.
• Plan and implement staff wellbeing and engagement initiatives that foster a positive work culture and psychological safety.
• Facilitate feedback and engagement surveys related to organizational change or culture-building efforts.
• Analyze feedback data and partner with stakeholders to develop meaningful action plans that enhance staff morale, collaboration, and retention.
• Any other ad-hoc tasks as assigned.

Qualifications

• Bachelor's degree, preferably in Business Administration, or a related field
• Certification in human resources management (e.g. IHRP-CP certified), or related areas is advantageous
• Minimum of 5 years of relevant experience in human resources management, or related areas.
• Knowledge of human resources management and manpower planning in an institute of higher education or healthcare setting would be advantageous.
• Excellent communication and interpersonal skills for effective stakeholder engagement
• Equipped with a client-centric and consultative approach.
• Detail oriented with a strong focus on accuracy.
• Proficiency in HRIS such as SAP SuccessFactors, HRM systems, and digital enablement tools would be highly advantageous