About Allport Cargo Services Logistics Pte Limited

Allport Cargo Services Logistics Pte Limited is part of the DP World Group. DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones and with an annual revenue turnover of US$18 billion in FY2023 and has over 108,000 employees in 74 countries on six continents.

Due to business expansion plan in Singapore, we are currently looking for a candidate to perform the below duties:

Job Description

• Accountable for providing 24/7 Aircraft on Ground (AOG) service level support to Aerospace customers
• Communicate with carriers and origin and destination agents/offices regarding shipment status, special handling, and delivery processes
• Monitor and manage shipments until completion
• Keep customers updated proactively on shipment milestones in accordance with SOP's
• Build relationships with customers, offices, overseas and domestic agents and service providers
• Establish standard operating procedures to ensure smooth operations and compliance to relevant regulations
• Support Sales / Business Development Managers on quotations, where required
• Any other duties as assigned by Head of Department

Job Requirements

• Excellent communication and interpersonal skills with a customer-centric mindset
• Able and willing to work outside normal working hours to ensure customer satisfaction
• Proficiency in process optimization and problem-solving
• Strong analytical and reporting skills
• Knowledge of relevant regulations and aerospace industry standards
• At least 5 years of relevant experience in aerospace operations with sales support skillsets
• Bachelor Degree or equivalent in Logistics, Supply Chain Management or related fields