Assistant Manager (Retail Banking - Products & Training)
STATE BANK OF INDIA
17 days ago
Posted date17 days ago
N/A
Minimum levelN/A
RESPONSIBILITIES
Products & Training
Bulk Remittance Processing
Administrative
Code of Conduct and Code of Ethics
REQUIREMENTS
Products & Training
- Responsible in assisting AVP Product & Training in product development, launches, marketing communications, distribution, processes and systems set up
- Keep track on product life cycles and ensure that reviews and extension are completed on a timely basis
- Assist AVP Product Manager to complete market research for New Products implementation and/or Existing Products viability review
- Annual Review on bank product library, IBG Asset and Liabilities Review, Panel of lawyers and Mortgage Brokers to be conducted and submitted for approval
- Handle the Bancassurance and Unit Trust Submission to product partners within time line and validate documentation to be within the banks' guidelines of Sales and Advisory.
- Responsible and follow up on customer's product enquiries received via the bank's communication channels
- Set and review service standards delivery by other support units to ensure high and efficient delivery of the service standards
- Work collaboratively with others, particularly the distribution channels, to achieve shared business goals and contribute towards building a collegial teamwork
- Co-ordinate RM training and skill enhancement requirements with the respective department or product partners to meet the annual CPD requirements
- Undertake other responsibilities or additional tasks as required from time to time to raise the standard of how we conduct retail business
- Recording Minutes of Sales Meetings
- Supporting, contributing, promoting and driving technology initiatives like Internet applications, mobile applications, etc towards promoting customer convenience and service excellence
- Any other role assigned by AVP Products/Head Retail
Bulk Remittance Processing
- End to End Management of the Bulk Remittance Transactions from the corporate arrangements in place
- A clear understanding of the process from receiving the required documents from the corporate, to preparation of the file after validating the values with the pdf attachments
- Sending the Transaction receipts to the corporate in the agreed format once RPC team has successfully processed the transactions
Administrative
- Monthly consolidation of reports required for RM Commission
- Perform data analysis for generating reports on periodic basis. Provide strong reporting and analytical information
- Be a focal point between branches and corporate office for approval, data and information request
- Handle Pricing and Product related approvals, deviations and issues arising from the product processes, involving coordination with credit, loan operations compliance, branches and other stakeholders
- Responsible to maintain product or product related registers/files to ensure proper safekeeping of information and documentation
- Scrutinize to ensure up-to-date information that is available on intranet and internet
- Compile Competitive Analysis of Deposit & Loan Interest Rates (weekly)
- Compilation of all the reports pertaining to retail banking / any other work allocated by Head Retail
- Maintain a record of all the Retail Policy renewal dates (maintained in Intranet)
- Preparing and Submitting Retail Review report to IBG
- Maintaining and sharing of data for reporting purposes
Code of Conduct and Code of Ethics
- The employee should ensure adherence to the Code of conduct and the Code of ethics stipulated by the Bank
REQUIREMENTS
- Diploma or Bachelor's Degree in Business, Finance, Banking, or related fields.
- 1 to 3 years in roles related to Financial advisory product management, training, or sales support within the financial services industry (MUST)
- Strong understanding of financial compliance and regulatory requirements in Singapore
- Working knowledge of Microsoft Office applications (e.g. Word, Excel, PowerPoint, etc)
- Self-motivated, goal orientated and able to work in a fast-paced environment
- Capable of managing multiple tasks and meeting deadlines in a dynamic environment.
- Meticulous, methodical and detail oriented
JOB SUMMARY
Assistant Manager (Retail Banking - Products & Training)
STATE BANK OF INDIA
Singapore
17 days ago
N/A
Full-time
Assistant Manager (Retail Banking - Products & Training)