• Assist the Manager for the outlet operating budget including revenues, labor costs and profitability.

• Assist the Manager to run the operation and to provide efficient, expedient and courteous service to all guests.

• Is responsible to supervise the staff assigned and ensure that all phases of Food & Beverage service are performed.

• To make sure that all drinks and food dishes served are according to menu and wine list specifications, properly presented, be of the correct hot/cold/iced temperature before being served.

• To check daily the restaurant preparation, mise-en-place, laying of table cleanliness and the availability of crockery, cutlery and glasses; the personal cleanliness and appearance of each individual team member.

• Ensuring strict safety regulations.

• Holds daily briefing with staff in each shift and review occupancy forecast, reservations, special attention, complaints, problematic issues and others as deem appropriate.

• Conduct staff appraisals and discipline.

• Inspects outlet thoroughly to ensure cleanliness of linen, operating equipment, fixtures and furniture's and so forth are up to standard, table set-ups, sideboards and mise-en-place are done properly and in good condition.

• Ensure that all lightings, sound systems and air-conditions are well maintained.

• Constantly monitors that guests are being attended and served according to standard set and attend to guests as needed.

• Anticipate guests' complaints and take prompt corrective action.

• Ensure all operating supplies and equipment are adequate as per Par stock established.

• Anticipate additional supplies and equipment for additional work load or volume of business.

• Coordinate with Chef and beverage department for any special promotion and ensure staff is aware of it to ensure that up selling is exercised.

Requirements:

• Minimum GCE'O" level with at least 3 years related experience and/or training in similar capacity; or equivalent combination of education and experience.
• Strong planning and organisational skills to run a streamlined operation.
• Able to work in a fast paced environment.