Counter Reception

- Attends to all patients' enquiries for appointments and/or walk-in treatment;

- Patient registration; Discharges patients by dispensing medications (or as required), collecting payments accurately, issuing of MC and/or receipts and scheduling patient for subsequent appointments;

- Drafts claims for CHAS treatments;

- Submits insurance dental claims whenever required;

- Records and files documents in accordance with the clinic's Standard Operation Procedures (SOPs);

- Keys in sales of dental products in Clinic Management software; Sends, tracks and receives laboratory cases;

- Calls patients to remind them of their subsequent appointment with the clinic whenever required;

- Ensures accurate translation of doctors' schedule into the Clinic Management software; and

- Maintains the cleanliness and neatness of the clinic.