Our Client, an established local acute hospital, is looking for a dynamic and people-focused professional to oversee and enhance clinical service operations across the continuum of care. This role blends operational leadership, strategic planning, and team management - all with the goal of delivering excellent patient outcomes and customer satisfaction.

Key Responsibilities:

• Lead daily operations at assigned service points, ensuring smooth front-line services and strong administrative support
• Collaborate with Nurse Managers and other stakeholders to improve systems, solve process challenges, and ensure a seamless patient journey
• Maintain safe, patient-friendly facilities and drive customer satisfaction targets
• Innovate and implement service improvements to exceed patient expectations
• Develop business plans with clinical leaders to meet volume and financial targets
• Oversee a team of non-nursing staff - including hiring, training, appraisals, and retention
• Foster two-way communication between staff and management
• Participate in committees and cross-functional initiatives
• Be open to role rotation after 3 years to broaden operational exposure

What We're Looking For:

• A degree in any discipline
• Required to have minimun 3 years of experience in healthcare (operational experience preferred)
• At least 2 years of supervisory experience over frontline teams
• Strong communication, analytical, and planning skills
• Proficiency in MS Word, Excel, and PowerPoint

If you're ready to make a meaningful impact in healthcare operations while growing your leadership capabilities, we'd love to hear from you.