Job Description

• \tGreet and welcome customers in a professional and friendly manner

• \tAnswer all customer inquiries, both in-person and on the phone, in a timely and courteous manner

• \tManage POS system

• \tCall regular customers for appointments

• \tSchedule appointments and maintain the appointment calendar

• \tMaintain accurate records of customer interactions and transactions

• \tAssist with customer complaints and provide appropriate solutions

• \tUpdate daily sales report

• \tEnsure that all cashiering functions are carried out in accordance with Spa accounting procedures.

• \tAny ad-hoc duties as assigned by direct superior

Job Requirements

• \tCandidates with experience in the Beauty & Wellness industry are preferred.

• \tPleasing and service oriented

• \tAbility to communicate in Mandarin to handle of inquiries, and feedback from Mandarin speaking customers