Job Description

• Perform front desk duties and provide office support duties (e.g. complete relevant documentation, execute document filing, scanning, photocopying etc)
• Answer phone calls, direct incoming calls to respective colleague, record customer bookings & take down messages, check voicemail etc
• Manage customer bookings from various platforms (Email, phone calls, website, WhatsApp, Facebook etc)
• Track vehicle servicing bookings and send reminders to customers for the next booking.
• Perform cashing duties, including daily settlement for NETS, VISA/MASTER machines
• Key in receipts in accounting system
• Assist in documentation of work orders and ensure complete documentation.
• Monitor & follow up on unbilled work orders
• Assist on HR and related administrative matters
• Responsible for mail sorting, distribution & courier services
• Responsible to ensure that the lounge and offices are clean & well-maintained
• Any other ad-hoc duties as assigned

Requirements:

• Good verbal and written English
• Computer literate
• Customer oriented
• Well organised & has a sense of responsibility