Are you a highly organised and customer-focused individual with a knack for creating a welcoming atmosphere? Do you thrive in a dynamic environment where you can make a tangible difference in people's lives? We are seeking a dedicated receptionist to be the friendly face and efficient backbone of our leading Pain Management & Wellness clinic!

In this pivotal role, you will be the first point of contact for our valued clients, ensuring a seamless and positive experience from their initial inquiry to the completion of their sessions. If you are a proactive problem-solver with excellent communication skills and a passion for holistic well-being, we want to hear from you!

What You'll Do:

• Client Management: Warmly greet and assist all clients, ensuring a positive and professional first impression.
• Scheduling & Bookings: Efficiently manage appointment schedules, bookings, and reschedules for various services and practitioners.
• Billing & Payments: Accurately handle billing, process payments, and manage client accounts.
• Communication Hub: Answer phone calls, respond to inquiries, and manage shop correspondence with clarity and empathy.
• Service Introduction: Confidently and gently introduce clients to our range of wellness solutions and additional services.
• Presentation: Maintain a tidy, organised, and welcoming front desk and reception area.

What We're Looking For:

• Communication skills: Able to interact effectively with clients and team members in English or Mandarin
• Operational skills Strong scheduling abilities, meticulous attention to detail, and a talent for keeping things orderly.
• Customer-Centric Sales Acumen: The ability to understand client needs and subtly promote relevant services to enhance their wellness journey.

Ready to help us empower lives through better well-being? Apply today!