Position: IT Admin Assistant (Japanese speaking) - CK

Location: Central

Responsibilites:

• Work as a member of the corporate IT Dept., supporting employees (IT users) in Singapore main office, co-located associate companies, and regional entities (branches and subsidiaries across Asia & Oceania)
• Support regional entities to execute IT projects in areas such as IT replacement, security, infrastructure, and efficiency improvement (which are leaded by HQ) *including business travel when necessary
• Collaborate with internal teams, related departments, and vendors to successfully execute IT projects
• Report and escalate issues to management in a timely manner
• Support security assessments conducted by Headquarters on a regular basis for regional entities
• Comprehend the Group IT Governance Policy and assist regional offices in aligning their IT environments with these requirements
• Serve as a liaison between HQ and local staff to ensure smooth assessment processes and provide customized support to each local office
• Support and follow up with end-users (primarily in regional entities) during the replacement or deployment of IT tools and servers by HQ to strengthen IT security and governance
• Discuss with the service vendor and follow up on enhancements and improvements to enhance service quality
• Provide consultation and support to regional entities facing IT issues, office relocations, or new system implementations

Requirements:
• Business level of Japanese language is required to liaise with Japanese speaking stakeholders and counterparts in headquarters

• Basic knowledge of IT infrastructure, security, and networks (in-depth technical knowledge is not required)
• Experience with the following IT services/products is advantageous
・ Microsoft: Windows11, M365, O365, TeamsPhone, Intune,Azure AD, Copilot, Defender
・ Apple: iPhone, iPad
・ Cloud Storage and Services: Box, AWS
・ ERP: SAP(ECC6.0, S/4 HANA Cloud)
・ eSignature: DocuSign, BoxSign
・ RPA: UI Path
・ Workflow: Jobcan
・ Network Security: FortiGate, FortiAnalyzer, SentinelOne
・ Network Infrastructure: Corporate network (IP-VPN, Internet VPN, Local break out)
・ VPN Access Tool: FortiClient, Akamai EAA etc

Interested applicants please send your resume to Calista(R22104418) with email subject header " IT Admin Assistant (Japanese speaking) - CK".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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