To provide administrative and logistics support to ensure smooth operations at the Training Centre.

Roles and Responsibilities:

1. Administration/Customer Service

• Handle registrations for Self-sponsored
(via Online Registrations/Phone Calls/WhatsApp/Walk-in/Emails).

• Update & Blasting of Class Schedules.

• Attend and liaise with self-sponsored trainees on Queries/Scheduling of course/ Grievances via Email/WhatsApp/Calls/Walk-in.

• Monthly update of Typeform (Course Schedule).

2. Administrative for Pre-Class Preparation /Class Day /Post Class

• Prepare and upkeep of training & registration materials.

• Ensure classrooms are always clean and tidy.

• Prepare training attendance.

• Issue invoices for self-sponsored trainees.

• Collect payment / Deduction of SkillsFuture Credits.

• Update Database/Payment Records timely and accurately.

• Update of google sheet on Prebook Number and Actual Number.

• Enrolment of Attendees.

• Upload assessment results for in-house courses.

• Maintain a good filing system.

• Mailing / Regular check on Mailbox.

3. Assessment - Polwel

• Manage assessment bookings.

• Input trainees' details for assessment.

• UIpdate Polwel on Prebook Number and Actual Number.

• Create Credit Notes for absentee.

4. Any other ad-hoc administrative duties as and when required.

Qualifications and Skills:

• At least O Level.

• At least 1 year of working experience.

• Good communication and customer service skills.

• Able to work on Saturdays as and when required.