Job Description

Reception

• Manage Front Desk duties with customer service mindset meeting the realist challenges and demands of a Primary School setting

• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where calls are volumous)

• Maintain customer related information when required, eg phone log. Communicate with teachers regarding parents' feedback/ messages from phone calls or walk-in parents

• Handle daily varied demands and queries from parents/students/ vendors/saff etc

• Render first level assistance to walk-in students' needs including sick and injured students. To escalate case to other colleagues in the office immediately if it is beyond superficial cases

• Handle/support situation when students' vomit, soiled their clothes

• Assist student in times of need, eg lost & found items, change of uniform, locating teacher/classroom/parent

• Assist in receiving of goods and incoming mails

• Maintain tidiness of the Reception area at all times

General Admin

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students

• Attend to students leaving school early

• Assist in the dissemination of information: school circulars, parents' messages

• Manage stock of spare uniform

• Keep stock of first aid items

• Maintain the forms in the reception trays to ensure forms are current and replenished timely

• Assist in Primary One registration such as making photocopies of documents; calling parents to submit forms etc

• Support any other general admin duties as and when required.

• Any other duties assigned by School Leaders/Head of Departments/Administration Manager.

Requirements

• Min GCE 'N' Level

• Preferably has 2 years of relevant work experience, with an added advantage if the experience is within a primary school environment.

• Proficient in Microsoft Office

Working hours

• Mondays to Fridays: 7:00am to 4:00pm, inclusive of 0.5hr lunch break

• Fridays: 7:00am to 3:30pm, inclusive of 0.5 hr lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Additional info:

• Contract Period: 01 JANUARY 2026 to 31 DECEMBER 2027 (with options to extend)

• This is an outsource role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Mindy at mingshiuan.chai@rmagroup.com.sg / Leticia at Leticia.liow@rmagroup.com.sg| 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

"This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups' PDPA and e2i's PDPA .

Leticia Liow

EA License No. 93C4403

EA Regn. No. R1433182