Responsibilities

• Handle all reservations and quotations

• Update in FMS of all confirmed booking

• Prepare and submission ridership reports to a shuttle bus

• Prepare monthly booking summary for billing and verifications

• Update client list into FMS when any changes

• Follow up and reply to all the booking emails and enquiries and ensure confirmation

• Attend to the customer phone calls

• Prepare and submit driver clearance to clients if any

• Prepare log sheet when necessary

• Downloading of CCTV if there shall be any disputed matter

• Take turns managing the operations duty phone

• Ad hoc duties given by superior

Requirements

• Candidate should possess 'N'/'O' level/Diploma/Professional qualifications in any field

• Possess at least 2 years of relevant experience

• Have initiative, drive, and motivation to work as a team

• Prefer candidates with the transportation industry

• Good communication and interpersonal skills

• Able to work independently

• Meticulous, organized, multi-tasking, and proactive

• Self-drive, able to work under pressure and tight deadlines

• Proficient in Microsoft Office