Key Responsibilities:

Greet guests professionally and handle check-in/check-out procedures using Opera Cloud system

Respond promptly to phone and walk-in inquiries regarding bookings, facilities, and services

Coordinate with housekeeping and maintenance to ensure room readiness

Maintain a clean, organized, and presentable front desk area

Prepare and maintain accurate guest records and daily reports

Ensure a high standard of hospitality and customer satisfaction

Requirements:

Prior experience with Opera Cloud hotel system preferred

Female (Age 20 - 35)

Minimum secondary school education

Basic English communication skills (other languages a plus)

Neat, professional appearance with good personal hygiene

Physically fit and able to work long hours

Willing to work on shifts, weekends, and public holidays