Senior Assistant Manager, Wellbeing Development (University Wellbeing Office)

NTU's University Wellbeing Office was established to provide a strong wellbeing support ecosystem for employees and students. With positive mental health as a key priority, you will be part of a team to coordinate new efforts, including strengthening a culture of mutual respect and collegial support, expanding preventive and outreach programmes, ensuring timely intervention, improving counselling services, and strengthening policies, procedures and partnerships.

The ideal candidate for this position will play a key role in implementing marketing initiatives to develop and promote the NTU community wellbeing, enhance wellbeing support competencies within the NTU support structure, as well as grow the NTU wellbeing community.

He/she will support the planning and development of wellbeing initiatives - such as talks, events, and campaigns-and take on a leading role in operationalising and implementing these projects. Additionally, the incumbent will independently drive efforts to monitor and evaluate the reach and impact of these initiatives to refine content strategies and enhance stakeholder engagement across all outreach efforts.

Key Responsibilities:

Wellbeing marketing, promotion and resource management

• Develop and implement marketing and promotional content for the University Wellbeing Office's wellbeing's programmes, events, and initiatives.
• Assist to analyse impact of programmes and trends.
• Provide recommendations for wellbeing marketing and promotional strategies and content to improve and to increase reach and impact of programmes.
• Ensure a customer-centric operations/processes with the end users' satisfaction in mind.
• Develop and facilitate the production and distribution of wellbeing resources for the NTU community.
• Broaden the use of and improve content/resources on existing digital platforms (e.g., Telegram, revamp of webpages) for publicity to the NTU community.

Event Management

• Support planning and development of wellbeing talks, events, and campaigns, to raise awareness of wellbeing issues and support resources.
• Operationalise and implement projects, including overseeing the logistical and administrative planning as well as execution of wellbeing events and campaigns.
• Drive collection of data to evaluate the effectiveness of wellbeing initiatives to improve future programmes.

Stakeholder Engagement

• Identify relevant stakeholders who can contribute to wellbeing initiatives.
• Work closely with stakeholders to plan, develop and advance joint initiatives that address the diverse wellbeing needs of the NTU community.

Requirements:

• Minimally a bachelor's degree in any related field. Specialisation in marketing, communications, event management, etc. preferred.
• Good grasp of the motivations, behaviours and preferences in the tertiary education demographics (i.e. students and employees)
• Proven ability in developing and implementing effective marketing/social media strategies and campaigns for large audiences with diverse needs.
• At least 6 to 8 years of experience preferably in the tertiary education sector. Proven track record in marketing/outreach and/or social media management will be an advantage.
• Successful experience in planning and organising events, campaigns and talks on mental health and wellbeing.
• Keen eye on graphic design and attention to details will be an advantage.
• Excellent track record in developing/growing community and stakeholder engagement.
• Experience with content management and creation for marketing (website, social media)
• Excellent team player with strong verbal and written communication skills
• Proficient with Microsoft 365 and technological tools and information systems relevant in a university setting.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU