Key responsibilities of a Shop Admin Assistant include:

• Administrative Tasks:Answering phone calls, managing schedules, organizing paperwork, and processing invoices.
• Customer Service:Assisting customers with product inquiries, processing sales transactions, and addressing customer complaints.
• Store Operations:Maintaining a clean and organized store environment, restocking shelves, and receiving and processing shipments.
• Inventory Management:Monitoring inventory levels, updating records, and ordering supplies.
• Data Entry and Record Keeping:Entering sales data, updating customer records, and maintaining accurate inventory information.
• Communication and Collaboration:Working with team members to meet sales goals, providing customer service, and communicating with suppliers.

Specific duties may vary depending on the size and type of store, but generally include:

• Receiving and Unpacking Shipments: Unpacking boxes, labelling products, and ensuring proper storage.
• Display Management: Arranging and labelling products on shelves and in displays.
• Processing Payments: Operating cash registers and processing payments, including cash, credit cards, and online transactions.
• Handling Returns and Refunds: Processing returns and refunds, and ensuring customer satisfaction.
• Maintaining a Clean and Organized Store: Cleaning the sales floor, restocking shelves, and ensuring a pleasant shopping experience.
• Supporting Store Operations: Assisting with inventory management, order processing, and other administrative tasks