Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

As an Assistant Manager, you will assist Infrastructure and Security manager to manage the entire on-premise, and Cloud IT infrastructure including servers, desktops, business applications, network security, Office 365, SharePoint/OneDrive, Azure Cloud Services and day-to-day IT operations.

RESPONSIBILITIES

• Review, analyze and optimize all server and application performance to ensure that IT services are stable and robust to support growing demands.

• Maintain subject matter expertise in all applications for systems and maintain knowledge on all new and upcoming technologies and provide support to all production activities and resolve all technical issues in IT systems.

• Perform all system maintenance and routine server programs and perform troubleshooting and resolution of technical problems in a timely and effective manner

• Develop and implement solutions for network issues, system administration problems and application errors.

• Monitoring of systems to identify potential system errors and performance issues.

• Evaluate the optimal use for IT infrastructure through the assessment of factors such as compatibility, usability and cost.

• Serves as the Subject Matter Expert for IT infrastructure in the participation of related triage, changes and relevant projects and implementation.

• Provide advice, support & guidance to staff & management with respect to technical issues, networking, operations, application and desktop support

• Ensure that systems and network documentation are up-to-date and in line with corporate and DiTech policies and procedures

• Source for hardware and software from current or new vendor

• Evaluate all IT quotations and proposals and ensure adherence to all budget objectives and maintain record of all maintenance agreements with all third part providers.

• Provide technical support, training, and direction to staff to ensure effective use of systems

• Responsible for capacity planning and maintenance of IT infrastructure including servers, desktops, business applications, network security, internet services, etc.

• Evaluate all system practices and recommend improvements and modifications to all systems to reduce cost and upgrade systems and maintain knowledge of all company IT assets and monitor inventory for all system database.

• Perform research and implement all technical solutions for all systems and ensure compliance to all company objectives and provide regular status reports to management and perform various tests on systems to ensure smooth workflow.

• Evaluate all system practices and recommend improvements and modifications to all systems to reduce cost and upgrade systems and maintain knowledge of all company IT assets and monitor inventory for all system database.

• Maintains and updates the quality records according to the standard guidelines on identification, filing, storage, maintenance and disposition of these records.

• Assists in control and proper maintenance of internal documents received where applicable.

• Provides feedback to manager about the purchase of products and services supplied by vendors to assist in vendor evaluations.

• Covers duties of fellow colleagues in their absence.

• Performs any other duties as assigned.

REQUIREMENTS

• A recognized diploma in Information Technology

• More than 3 year of related hands-on working experience in implementing and managing servers, network.

• Good knowledge in VMWare, O365, Cloud technologies;

• Knowledge on Cybersecurity best practices and policies such as ISO27K

• Good knowledge on Networking such as Cisco switches & routers, TCP/IP, network security;

• Must have excellent trouble-shooting and technical analysis skills;

• Ability to work independently and manage multiple assignments and responsibilities within deadlines

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**