Studio Receptionist / Front Desk Coordinator

Location: Central Singapore | Type: Full-time

About Us

TIMA Pilates is a premium boutique Pilates studio located in the heart of Singapore. We provide exceptional client experiences through personalized Pilates instruction in a welcoming and professional environment. Our diverse client base includes both local and Korean-speaking members.

Job Description

We are seeking a friendly and organized Front Desk Coordinator to be the first point of contact for our studio. The ideal candidate will provide exceptional customer service while managing daily studio operations efficiently.

Primary Responsibilities:

• Welcome and assist clients upon arrival
• Handle class bookings, scheduling, and payments
• Manage phone calls, emails, and client inquiries
• Process new client registrations and memberships
• Maintain studio cleanliness and organization
• Assist with basic administrative tasks
• Support instructors with class preparation
• Handle retail sales and inventory management
• Assist with social media content and updates

Schedule:

• Full-time position (40-44 hours/week)
• Part-time position (schedule to be discussed)
• Includes weekday and Saturday shifts
• Morning and/or evening availability

Requirements

Essential Qualifications:

• Fluent in English (written and spoken)
• Basic to intermediate Korean language proficiency
• Proficient in basic computer skills (MS Office, Excel)
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Detail-oriented with good problem-solving abilities

Preferred Qualifications:

• Customer service experience
• Experience with basic design softwares (e.g. Canva, Photoshop, Lightroom)
• Experience with MINDBODY software
• Previous work experience in fitness/wellness industry
• Knowledge of social media management
• Basic accounting/bookkeeping skills
• Experience in retail or sales
• Background in fitness or wellness (plus but not required)

Personal Qualities:

• Professional and presentable appearance
• Positive and friendly attitude
• Reliable and punctual
• Team player mentality
• Ability to work independently
• Calm under pressure
• Proactive problem solver

Benefits Package

• Competitive salary
• Annual performance bonus
• Healthcare benefits
• Paid time off
• Staff class privileges!!!
• Training and development opportunities
• Pleasant working environment
• Work visa sponsorship (for eligible candidates)

Key Skills Required:

• Bilingual communication (English and Korean)
• Customer service
• Schedule management
• Basic accounting (preferred but not necessary)
• Basic computer literacy
• Multi-tasking
• Organization
• Problem-solving

How to Apply

Please submit:

1. Detailed resume/CV
2. Cover letter (optional)

Send your application to: career@timapilates.com Subject line: "Front Desk Coordinator Application - [Your Name]"

Selection Process

1. Initial application review
2. Email questionaire
3. In-person interview
4. Final review with management

TIMA Pilates is an equal opportunity employer and welcomes applications from all qualified individuals. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note: Salary will be discussed during the interview process and will be commensurate with experience and qualifications.