OVERALL JOB PURPOSE

• Manage the F&B operation

DUTIES & RESPONSIBILITIES

• Manage everyday operations, accounting and financial matters of F&B stalls.

• Supervise employee activities to conform to established standards and policies.

• Identify and rectify operational and employee issues.

• Coordinate with finance teams to ensure compliance with established procedures.

• Train and guide staffs in their job duties.

• Ensure employees follow operational practices, hygiene rules, and quality standards.

• Develop and implement training programs for employees.

• Manage F&B store operations to ensure excellent service in economic and profitable manner.

• Respond quickly to customer complaints to ensure high quality customer service and satisfaction.

• Assist in ordering and stocking F&B products;

• Plan schedule for staffs (3 stalls) according to business needs.

• Submitting Monthly Sales Reports to F&B Manager.

• Conduct Monthly Stock Take.

• Conduct regular checks on maintenances for F&B equipment.

• Assist in operations of PSD or F&B events assigned by F&B Manager.

• Any other duties as assigned by superior.

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

• Min Diploma holder, any field.

• Minimum 5 years of relevant experience in the F&B/ hospitality/ Tourism industry.

• Confident and well-groomed.

• With experience to lead, train and motivate team members.

• Able to Multi-task and work independently.

• Must be able to work nights, on weekends & Public Holidays.

• Proficient in MS office.