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About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world's leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

Reporting to the Head of Academic and Student Support at the MBA Programmes Office, the staff will evaluate the learning experience and course offerings from a student-centric approach, work with the academic departments, internal and external departments, and support students in their MBA journey to encapsulate an excellent learning experience.

Duties and Responsibilities of the staff may include, but not limited to:

Curriculum Planning, Management and Administration

• Determine course and class requirements for each Academic Year
• Provide projections of courses and teaching needs
• Evaluate course offerings with the Reporting Manager and Academic Directors
• Work with academic departments to keep course offerings relevant
• Plan, coordinate and manage course scheduling and teaching resources
• Coordinate with internal departments on the scheduling of classes on the school's system
• Coordinate and manage room requirements and resources
• Update and manage contents on the students' portal
• Publish, communicate and guide students on course-related matters
• Management of course enrolment and class size efficiency and optimization
• Monitor course evaluation and work with faculty on improving outcome

Student Services

• Provide service and support for students' learning needs
• Provide programme / study advice and recommendations
• Manage the curricular needs of the students
• Manage students' candidatures
• Provide support to international students' visa application needs
• Manage students' requests and feedback• Provide service and support to exchange students from partner universities
• Initiate ideas to continuously improve students' learning experience
• Achieve a high satisfaction rate of students' programme experience

Others

• Coordination and organising of students' onboarding and orientation
• Partake in organising or supporting programme initiatives and events as assigned
• Manage students' fees and payment matters
• Involvement in process innovation and automation of the team
• Provide support for accreditations and reviews
• Support school and programme events, which may include weekend or public holidays occasionally

Qualifications

• A Bachelor's Degree from a recognized University
• At least 2 - 5 years of work experience
• Able to work independently, is pro-active, task-oriented, yet service-minded
• A fast learner, analytical, willing to learn, meticulous with good problem-solving skills and ability to multi-task
• A team-player, with willingness to support inter-team/office activities
• Ability to develop good rapport with students, instructors, and stakeholders
• Strong interpersonal skills and communication skills

(Appointment job grade will commensurate with the selected candidate's experience)