The Senior Assistant Director of the Service-Learning Office (SLO) at NTU will oversee the operations of the SLO, ensuring the successful implementation and management of service-learning projects. This role involves establishing and maintaining partnerships with external organizations to provide meaningful service-learning opportunities for undergraduate students as part of their graduation requirements.

Responsibilities

1. Strategic Planning and Implementation

• Develop and implement strategic plans for the SLO to align with NTU's educational goals and objectives.
• Oversee the design, development, and execution of service-learning projects and programs to meet students' graduation requirements on a timely basis.

2. Partnership Development

• Identify and establish partnerships with external organizations, including national agencies, community partners, and social service agencies.
• Negotiate and formalize agreements with partner organizations to ensure mutually beneficial collaborations.

3. Operational Management

• Manage the day-to-day operations of the SLO, including administrative tasks, budgeting, and resource allocation.
• Ensure the smooth coordination and running of service-learning projects, including scheduling, logistics, and coordination with students' schools and partnering organizations.
• Ensure the accurate, complete and timely compilation, processing and finalization students' marks on their completion of service-learning projects, and addressing students' queries and requests for review and/or appeal of service-learning course results.
• Ensure continuous improvement of SLO operations in terms of efficiency and effectiveness, and service-learning courses in terms of instructors' and students' learning experience and outcomes.

4. Student Engagement and Support

• Oversee the recruitment, training, support, and completion of students participating in service-learning projects.
• Provide guidance, mentorship, and assistance to students, fostering their personal and professional development through service-learning experiences.

5. Quality Assurance and Evaluation

• Develop and implement assessment tools to evaluate the effectiveness and impact of service-learning projects.
• Monitor and report on the progress and outcomes of service-learning initiatives, ensuring continuous improvement.

6. Team Leadership and Collaboration

• Lead and manage a team of staff and faculty involved in service-learning projects.
• Foster a collaborative and supportive environment within the SLO and with other departments at NTU.

7. Community Engagement and Advocacy

• Promote the value and impact of service-learning within the NTU community and beyond.
• Advocate for service-learning as a key component of NTU's educational mission and engage stakeholders in supporting service-learning initiatives.

8. Professional Development

• Stay informed about best practices and emerging trends in service-learning and community engagement.
• Participate in professional development opportunities to enhance skills and knowledge relevant to the role.

Requirements

• Master's or PhD in a relevant field such as education, social work, or public administration.
• Extensive experience in managing service-learning or community engagement programs.
• Proven track record of successful partnership development and management.
• Experience in higher education administration is preferred.
• Strong understanding of the principles and practices of service-learning.
• Ability to work collaboratively with diverse stakeholders.

Personal Attributes

• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to build and maintain effective partnerships.
• Passion for community engagement and service-learning.
• Strategic thinker with the ability to implement practical solutions.
• Commitment to continuous improvement and innovation.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU