You will part of Healthier SG team that comprises of Primary Care Providers, Community Nurses, Wellbeing Coordinators and Community Partners to provide efficient and effective integrated person-centred health and social care to residents residing in SingHealth region

Responsibilities:

• To contribute to this care team by directly overseeing the Wellbeing Coordinator members and/or monitoring and managing their performance.
• To serve as a touchpoint to SingHealth residents and patients, and journey with them towards better health.
• To provide strong support in managing manpower utilisation, staff coverage and staff deployment in each community of care to ensure smooth operations.
• Identify and address the issues and concerns faced by each community of care, and provides solutions to support teams in delivering effective and efficient service to the clientele group.
• Ensure each community of care maintains regular and ongoing contact with their clients through regular phone reviews and home visitations as required.
• Ensure team members are kept up to date of new services in the community and motivated to provide effective information and referral services to their clients and caregivers and matching the latter to the right service providers.
• Establish and maintain strong community networks with other agencies within the designated community of care.
• Engage community partners and stakeholders to proactively identify residents with potential issues.
• Work with community partners to promote Healthier SG.

Requirements:

• Degree from recognized institutions, preferably in Social Work or healthcare related discipline or equivalent.
• Preferably a Registered Social Worker (RSW) with Singapore Association of Social Workers, or with Case Management Society of Singapore (CMSS).
• At least 6-8 years of experience and demonstrated competency with clinical experience in Social Work field in medical and/or community settings
• At least 2 years of experience in a supervisory role
• Ability to speak multiple languages and dialects would be advantageous
• Able to work with a flexible schedule, such as weekends and evening hours, due to community events.